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Returns & exchanges
What is the standard return policy?
We offer free 14-day returns, starting from the day the shipment is delivered.
Return requirements
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Items must be in their original condition without signs of wear or damage
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Items returned by mail must be in all original packaging (tags, box, and pouch included)
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No individual item of a set can be returned for refund, store credit and/or size exchange, and must be returned as a complete set.
All below items are non-returnable:
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Engraved and monogrammed products
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Earrings used to pierce during a piercing appointment
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Gift cards
Return shipping
Shipping fees are non-refundable. Returning orders subject to a return fee will be deducted from the amount being refunded to you.
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